Account and security
Privacy, data and your account.
Is my data safe?
Yes. Uploads and downloads run over encrypted connections, and your files and transcripts stay private in your account: only you can open them. We never sell your content.
Are minutes a legal document?
In companies and public bodies, often yes. Check your governance rules before deciding what to leave out.
Does everyone need an account?
No. Only the person who sends the bot.
Do participants need an account?
No. Only the person who sends the bot or records.
Is it legal to record a phone call?
It depends on your country and, in the US, your state. Many places require everyone on the call to consent. Ask first.
Did not find your answer?
Write to us and a person from the team will reply.
Email support[email protected] · We reply within one business day.